Empathy can sometimes transcend language barriers. But genuine cultural understanding is an acquired skill.
With over 20,000 Latinos living in the Baltimore metro area, health care professionals are faced with both language and cultural barriers in daily practice. And knowing how to negotiate health care decisions can turn negative patient experiences into positive ones.
Learning a new language takes time, but a newly acquired cultural sensitivity is available through a half-day workshop, “Cultural Sensitivity: Working More Effectively with Latino Patients.”
Acquire the cultural understanding that brings success in communications with patients and their families.
This workshop helps clinical care providers and staff connect with Latino patients in new and meaningful ways, building skills through experiential activities, interactive lectures, and group discussions.
The workshop is delivered in English, but you may learn un poco of Spanish along the way!
- Acknowledge and identify basic cultural influences when talking to or treating patients.
- Acknowledge and identify basic cultural influences when communicating with family members.
- Identify cultural, legal and ethical responsibilities when communicating with patients and their families.
Any clinical provider is eligible to attend and will have immediate applicable cultural knowledge and skills to engage with Latino patients.
(See for-credit offerings in the school’s academic course catalog.)
variety of experiential activities, interactive lectures, and group discussions
General Public: $100